Shipping policy
All purchase orders made through the website will be delivered by parcel and courier companies outside of Dabalash Master.
The delivery of the product will be carried out at the address indicated by the user on the account portal or at a different address provided by the user, which must be done at the time of confirming the order.
The delivery time will be 5 to 10 business days, counted from when the full amount of the purchase has been received, as long as the deliveries in that postal code are, there are locations in which the delivery frequency could reach be up to 2 weeks.
If the parcel does not reach the requested location, the parcel will be deposited at the nearest parcel branch.
Orders placed after 1:00 p.m. they will be out until the next day.
If no one is found to receive the package at the address provided on the first or second visit, the package will be deposited at the nearest branch and will be left there for five business days, if not claimed, It will be returned to the Dabalash Master warehouse and the customer must pay the cost of the return.
Product deliveries were made on business days only and could take up to 10 business days in some cases.
In the event of any disagreement, it must be manifested at that time and must be communicated to Dabalash Master's customer service to clarify said circumstance.
All products will be packed at no extra cost.
Within a maximum period of 48 hours after your online purchase, you will receive an email or message via WhatsApp with the guide number so that you can track the product. This policy does not apply to bank holidays, holidays, good ends, and other non-working days.
At the time of receiving the product indicated, the user is obliged to review the product. In the event of any damage, the user must notify it within 5 business days to the email ventas@dabalashmaster.com or the contact numbers provided on the web platform or Terms and Conditions.
Was your order not complete or did you get something wrong? Please visit our Return Policies.
Any type of clarification, report, or doubt regarding the shipping service, please write to: ventas@dabalashmaster.com
The delivery of the product will be carried out at the address indicated by the user on the account portal or at a different address provided by the user, which must be done at the time of confirming the order.
The delivery time will be 5 to 10 business days, counted from when the full amount of the purchase has been received, as long as the deliveries in that postal code are, there are locations in which the delivery frequency could reach be up to 2 weeks.
If the parcel does not reach the requested location, the parcel will be deposited at the nearest parcel branch.
Orders placed after 1:00 p.m. they will be out until the next day.
If no one is found to receive the package at the address provided on the first or second visit, the package will be deposited at the nearest branch and will be left there for five business days, if not claimed, It will be returned to the Dabalash Master warehouse and the customer must pay the cost of the return.
Product deliveries were made on business days only and could take up to 10 business days in some cases.
In the event of any disagreement, it must be manifested at that time and must be communicated to Dabalash Master's customer service to clarify said circumstance.
All products will be packed at no extra cost.
Within a maximum period of 48 hours after your online purchase, you will receive an email or message via WhatsApp with the guide number so that you can track the product. This policy does not apply to bank holidays, holidays, good ends, and other non-working days.
At the time of receiving the product indicated, the user is obliged to review the product. In the event of any damage, the user must notify it within 5 business days to the email ventas@dabalashmaster.com or the contact numbers provided on the web platform or Terms and Conditions.
Was your order not complete or did you get something wrong? Please visit our Return Policies.
Any type of clarification, report, or doubt regarding the shipping service, please write to: ventas@dabalashmaster.com